https://www.recruation.co.in Vacancy Wed, 09 Sep 2026 10:49:17 +0530 en-us https://www.recruation.co.in https://www.recruation.co.in/job-openings-for-office-administrator-dehradun-1433495.htm https://www.recruation.co.in/job-openings-for-office-administrator-dehradun-1433495.htm Sat, 23 May 2026 00:00:00 +0530 Responsibilities: ? Managing office administrative activities ? Maintaining compliance and completing work in a timely manner ? Ensuring all job files are properly audited and contain all required documentation ? Managing the efficient operation and appropriate support of all business functions ? Answering calls, providing customer service with empathy and documenting messages ? Identifying potential issues and providing effective solutions ? Maintaining communication with various parties over the phone or by email ? Managing and improving customer satisfaction, including the resolution of complaints ? Representing the Company with honesty, integrity, and professionalism ? IT support, facilitating weekly computer backups, software upgrades and organization ? Assist in tracking employee hours and expenses for projects ? Conduct research and gather data for a variety of projects or business development plans ? Utilizing specialized software for data analysis, forecasting, budgeting, and project management ? Supporting marketing efforts and continuing to grow personally and professionally in the business ? Mentoring new colleagues when needed to efficiently perform all assigned tasks Qualifications: ? Excellent communication skills in English with the ability to work effectively with customers, vendors, employees, and management ? Master’s degree in Accounting or Engineering preferred / Any graduate ? Additional qualification as an administrative assistant or cost estimator will be preferred ? Proficient in utilizing Microsoft Office Suite ? Comfortable with VOIP services and 24/7 work timings ? Ability to work independently as well as part of a team ? Min 2 years of experience in dealing with American clients over the phone ? Strong organizational skills with attention to detail and critical thinking ? Multi-tasking and navigation in a Windows environment ? Willingness to learn and passion for helping others ? Prior experience in International BPO/KPO specifically in US process is highly valued ? Excellent verbal and written communication skills are essential for interacting with customers effectively ? Ability to handle customer inquiries and resolve issues efficiently ? Strong interpersonal skills to build rapport with customers and handle difficult situations calmly.